Gemini Data Import Utility
The Gemini Data Import Utility, released earlier this year has been a huge success. To be candid, when we set out to produce this wonderful piece of software, we simply did not foresee the overwhelming response it has received, witnessing scores of successful data imports into Gemini spanning all parts of the Globe.
The Gemini Data Import Utility allows users to import project issues data into Gemini from Atlassian Jira, AxoSoft OnTime, Mantis, BugTracker.Net, Microsoft Excel, and CSV. It’s simple, easy to use UI makes the otherwise pain in the you-know-what process of importing issues/tickets from one system to another a manageable task.
Multiple custom fields, multiple comment boxes, multi projects, file attachments, multi issue types, multiple components, multiple versions within a project- the Gemini Data Import Utility handles it all. At the conclusion of the data import process, a detailed, simple to follow log report is generated.
Looking forward, we are in the process of adding Bugzilla and FogBugz. Plus, based on multiple user requests, we’re adding functionality to import issues into an existing Gemini project.
A word of caution- As with any software, it is imperative to download and review the Gemini Data Import Utility Guide. In case of any challenges, you are more than welcome to email us your sample import data at support at countersoft dot com.
Happy importing!
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Filed Under: Add-ons
I have some huge Outlook PST files, one each product we support, with thousands old trouble tickets with emails exchanged with customers and internal emails. Both emails can include attachments.
I don’t want to lose the old support job. PST files are organized into two levels: first level folder is the supported company name, second level folders is a specific tickets (the second level folder include the company name as well). Each leaf folder contains all emails exchanged for a certain ticket.
How to import the old ticket from Outlook PST into Gemini without loosing anything?
http://bitdaddys.com/outlookEMLandMSGconverter.html?outlook-eml-and-msg-converter-reads-msg
Best bet would be to convert the Outlook PST file into TXT or RTF format using tools like above, and then import into Gemini.
What’s the status of supporting import from FogBugz?
Feb 2009!