How Altius Consulting Records System Issues
See how Altius Consulting leverage Gemini and linked in ELMAH for handling application issues that are deployed out in the field…
Excerpt:
At Altius Consulting we use an issue tracking system to help our clients report any problems quickly and easily (once they have signed a Service Licence Agreement (SLA)). The system we use to track these issues is Gemini – an application developed by Countersoft (www.countersoft.com).
For some of our clients, we have developed ASP.NET front ends providing them with easy access to reporting, etc. A Google tool ELMAH (Error Logging Modules and Handlers), can then be linked into the ASP.Net website, detecting and reporting any errors that occur within the application.
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